Your Data Annotation Partner
Why Sama
Sama de-risks ML models, delivering best-in-class data annotation solutions with our enterprise-strength, experience & expertise, and ethical AI approach.
ENTERPRISE STRENGTH
- We save you time and money
As your partner, we do the heavy lifting so your ML engineers can focus on getting models into production and keeping them there. We catch issues before they require costly rework or delays. - We bring the data annotation experts to you
We have a full time employee workforce of 4,000 trained data annotation experts, and we match the right expertise to your specific model.
- One-stop data annotation shop
We manage your entire data annotation pipeline: datasets admin, data prep, API integration, curation, SME training, expert annotation, and professional services. - We eliminate bad data
We get you into production faster by looking at your data, with heavy human-in-the-loop iteration, and a mix of heuristic and operational best practices.
- Guaranteed SLAs
We guarantee 95% SLA in every contract, and we pride ourselves on overachieving this metric, often delivering as high as 99% customer acceptance rate. - Integrated Calibration Process
Using our mutually agreed upon quality rubric, we de-risk the chances of your intentions being lost in translation. Unlike vendors who leave you on your own, we provide collaborative sessions with a solutions engineer, project manager, and QA agent. With continuous alignment with your team, this is how we deliver quality performance as you scale.
- Auto QA
Through our proprietary QA tool customized to your workflow, our QA agents identify errors in real-time (not after the dataset is completed), saving them 1-3 hours of QA per day, allowing us to scale faster. - Scalable platform
Through MICROMODEL technology, coupled with human-in-the-loop expertise, we annotate 3X faster and more accurately with fewer clicks than competitive offerings.
- Dedicated workforce
Our workforce of Sama employee annotators screen your data, dramatically reducing the risk of inappropriate photos and data being shared publicly. - Physical and logical security
We have ISO certified delivery centers, biometric authentication, and user authentication with 2FA to ensure a secure work environment. - Vulnerability testing
Automated security scanning and external pen-testing protects our customers.
- Regulatory compliance
We are GDPR compliant as a data processor, as well as CCPA compliant. We secure all information shared with us, including PII. - Data protection
We use data storage encryption via industry-standard TLS/SSL, protecting your data from unauthorized access and corruption.
EXPERIENCE & EXPERTISE
Honoring a long and proven track record of enterprise success
Industry pioneer
We bring 15 years of enterprise success, having pioneered a methodology for creating the most advanced training data that is highly domain driven. When poor data quality sourced from other vendors fail, enterprises turn to us to get it right.
Recognized as the SME of data annotation
We match the right skills for your industry, your data, and your unique needs. Our highly-skilled workforce brings 2-3 years tenure with industry expertise, and our QA agents have a tenure of 4 years.
Collaboration & Partnership
Via our collaborative workspace, view and work on the same tasks with us in real-time. Make adjustments to your annotation instructions, review annotations alongside your Sama counterpart, or jump in and watch our annotators live.
Proactive guidance and insights
Other vendors provide static, after-the-fact reports. We look for patterns and proactively share insights and recommendations promptly, allowing us to tune your model in real-time.
ETHICAL AI
Driving an ethical AI supply chain
Employee base
We have over 4,000 FTE employees focused on annotation efforts. They receive a living wage, real benefits (healthcare, paid PTO, Mat/Pat leave, lunch stipend, and pension).
Certified B Corp
We were the first AI company to be a certified B Corp, which recognizes us as a company that leads the way in building a sustainable and inclusive economy.
MIT Validated
MIT’s study concluded that Sama was responsible for lifting 65K+ people out of poverty, increased wages by 4x, and women earned 60% more than those who weren’t trained or employed by Sama.
Ethical AI
A purpose-driven business model, built for impact
Sama is driving an ethical AI supply chain that meaningfully improves employment and income outcomes for those with the greatest barriers to work.
95+%
Guaranteed data accuracy
160M
Events tracked per month to improve our product and processes with A/B testing
65K+
Lives impacted to date thanks to our purpose-driven business model
