40% of FAANG companies trust Sama to deliver industry-leading data that powers AI
From self-driving cars to smart hardware, Sama fuels AI. Our customers trust us because they’ve experienced our relentless dedication to quality, security, and impact first hand.
ISO certified delivery centers, biometric authentication, and user authentication with 2FA ensure a secure work environment.
Automated security scanning and external pen-testing to protect customers from costly mistakes that arise from poor security practices.
Data storage encryption via industry-standard TLS/SSL, protecting your data from unauthorized access and data corruption.
GDPR compliant as a data processor, as well as CCPA compliant, to ensure all information shared with us, including PII, is kept secure.
Your data remains protected and private because it’s managed in a secure facility by full-time in-house workforce of data experts. Your Data is Yours – Sama does not share or keep any datasets for training or other purposes, unlike crowdsourced alternatives.
Facilities are biometrically secured to a project level; rooms and data are not accessible to employees who aren't part of the project. All data is accessed on-site via secure connections. Production staff complete background checks before they begin work on any Sama customer data, and for highly sensitive projects we conduct additional, more rigorous background checks for all employees involved.
As a global enterprise that strongly supports data protection and data privacy regulations, we recognize the challenges that processing PII poses for our customers, and we are uniquely positioned to help. We understand our responsibilities as a processor, and the fact that we use a dedicated employee workforce means that we can offer the level of control and visibility required to help our customers comply with all applicable law.
Data privacy and data security are fundamental design requirements in our technologies, services, business practices, and operations. Our customers trust us to deliver high-quality and secure training data at scale, and we do so by following security best practices in everything we do—from our tech stack to our physical spaces.
Top teams across industries trust Sama for quality AI data annotation.
Trying to create AI models that can work on any stage of plant can be a challenge. Sama’s annotation solution helped us overcome this issue. Sama’s accuracy rate is consistently at 99%, which is incredible!
Trying to create AI models that can work on any stage of plant can be a challenge. Sama’s annotation solution helped us overcome this issue. Sama’s accuracy rate is consistently at 99%, which is incredible!
Sama’s agility, ability to scale, and transparency they’ve given along the way make them the ideal training data partner.
Sama’s agility, ability to scale, and transparency they’ve given along the way make them the ideal training data partner.
In a partner we’re looking for someone that can handle the volumes of data that we can generate, and handle those volumes in a quality manner. Sama is able to fulfill our business requirements, and do that cost effectively, but they have the added benefit of being an impact provider.
In a partner we’re looking for someone that can handle the volumes of data that we can generate, and handle those volumes in a quality manner. Sama is able to fulfill our business requirements, and do that cost effectively, but they have the added benefit of being an impact provider.
We have been impressed, not only with their consistent level of high quality, but with their entire approach to training data strategy. To us they are a perfect addition to our work in AI.
We have been impressed, not only with their consistent level of high quality, but with their entire approach to training data strategy. To us they are a perfect addition to our work in AI.
Once you have a trained team, it pays off because they know what to look for. Some objects just blend into the background in images, so you need a trained eye to spot them.
Once you have a trained team, it pays off because they know what to look for. Some objects just blend into the background in images, so you need a trained eye to spot them.
We had a ton of pictures of cows from Washington, where we are, but cows look different in Africa. Diversity in the dataset has been super challenging.
We had a ton of pictures of cows from Washington, where we are, but cows look different in Africa. Diversity in the dataset has been super challenging.
We significantly improved our training data, enhancing our object detection algorithm to identify people or doors.
We significantly improved our training data, enhancing our object detection algorithm to identify people or doors.
Sama was a force multiplier for us and a key success factor for our project. They delivered high-quality annotated data on time, listened to our feedback, and were very flexible in accommodating our requests.
Sama was a force multiplier for us and a key success factor for our project. They delivered high-quality annotated data on time, listened to our feedback, and were very flexible in accommodating our requests.
Quality is important to them. You really get the sense they are there for more than just the financial transaction. They are a true partner.
Quality is important to them. You really get the sense they are there for more than just the financial transaction. They are a true partner.
Working with Sama has made a demonstrable impact on our ability not only to service our current clients better but also to expand our services to new types of clients and new markets.
Working with Sama has made a demonstrable impact on our ability not only to service our current clients better but also to expand our services to new types of clients and new markets.
Sama gave us visibility into the data labeling process, with tight QA feedback loops to ensure the high standard of quality we required for our models.
Sama gave us visibility into the data labeling process, with tight QA feedback loops to ensure the high standard of quality we required for our models.
The team quickly learned to distinguish between waste objects, which differ greatly from region to region. Communication channels remained open for feedback, with a continuous open discussion about how efforts were progressing.
The team quickly learned to distinguish between waste objects, which differ greatly from region to region. Communication channels remained open for feedback, with a continuous open discussion about how efforts were progressing.
There’s a possibility to make an impact on legislation and on the environment, but not without accurately labeled data.
There’s a possibility to make an impact on legislation and on the environment, but not without accurately labeled data.
Having worked with different cloud providers where the staff doing the actual work was always very hidden from us, we appreciated the transparency and social sustainability of Sama.
Having worked with different cloud providers where the staff doing the actual work was always very hidden from us, we appreciated the transparency and social sustainability of Sama.
Sama’s agents became increasingly better at labeling our data thanks to feedback loops. This iterative way of working has made them experts on our data.
Sama’s agents became increasingly better at labeling our data thanks to feedback loops. This iterative way of working has made them experts on our data.
You can imagine the heaps of images coming in from the restaurants that we work with. Most are identified by image recognition algorithms, but for outliers and edge cases, we rely on Sama.
You can imagine the heaps of images coming in from the restaurants that we work with. Most are identified by image recognition algorithms, but for outliers and edge cases, we rely on Sama.
First batch client acceptance rate across 10B points per month
Get models to market 3x faster by eliminating delays, missed deadlines and excessive rework
Lives impacted to date thanks to our purpose-driven business model
2024 Customer Satisfaction (CSAT) score and an NPS of 64