40% of FAANG companies trust Sama to deliver industry-leading data that powers AI
Sama’s model evaluation projects start with tailored consultations to understand your requirements for model performance. We’ll align on how you want your model to behave and set targets across a variety of dimensions.
Our team of Solutions engineers will collaborate with your team to connect to our platform and ensure a smooth flow of data. This can involve either connecting to your existing APIs or having custom integrations built specifically for your needs.
Our expert team meticulously crafts a plan to systematically test and evaluate model outputs to expose inaccuracies. We follow a robust evaluation process that involves a thorough examination of both prompts and the corresponding responses generated by the model. We will assess these elements based on predefined criteria, which may include factors like factual accuracy, coherence, consistency with the prompt's intent, and adherence to ethical guidelines.
As errors in model outputs are identified, our team will begin creating an additional training data set that can be used to finetune model performance. This new data consists of rewritten prompts and corresponding responses that address the specific mistakes made by the model.
When the project is complete, we follow a structured delivery process to ensure smooth integration with your LLM training pipeline. We offer flexible and customizable delivery formats, APIs, and the option for custom API integrations to support rapid development of models.
With over 15 years of industry experience, Sama’s data annotation and validation solutions help you build more accurate GenAI and LLMs—faster.
Our team will help you build upon an existing LLM to create a proprietary model tailored to your specific needs. We’ll craft new prompts and responses, evaluate model outputs, and rewrite responses to improve accuracy and context optimization.
Our human-in-the-loop approach drives data-rich model improvements & RAG embedding enhancements through a variety of validation solutions. Our team provides iterative human feedback loops that score and rank prompts along with evaluating outputs. We also provide multi-modal captioning and sentiment analysis solutions to help models develop a nuanced understanding of user emotion and feedback.
We’ll help create new data sets that can be used to train or fine tune models to augment performance. If your model struggles with areas such as open Q&A, summarization or knowledge research, our team will help create unique, logical examples that can be used to train your model. We can also validate and reannotate poor model responses to create additional datasets for training.
Our team of highly trained of ML engineers and applied data scientists crafts prompts designed to trick or exploit your model’s weaknesses. They also help expose vulnerabilities, including generating biased content, spreading misinformation, producing harmful outputs and more to improve the safety and reliability of your Gen AI models. This includes large scale testing, fairness evaluation, privacy assessments and compliance.
Our team is trained to provide comprehensive support across various modalities including text, image, and voice search applications. We help improve model accuracy and performance through a variety of solutions.
Our proactive approach minimizes delays while maintaining quality to help teams and models hit their milestones. All of our solutions are backed by SamaAssure™, the industry’s highest quality guarantee for Generative AI.
SamaIQ™ combines the expertise of the industry’s best specialists with deep industry knowledge and proprietary algorithms to deliver faster insights and reduce the likelihood of unwanted biases and other privacy or compliance vulnerabilities.
SamaHub™, our collaborative project space, is designed for enhanced communication. GenAI and LLM clients have access to collaboration workflows, self-service sampling and complete reporting to track their project’s progress.
We offer a variety of integration options, including APIs, CLIs, and webhooks that allow you to seamlessly connect our platform to your existing workflows. The Sama API is a powerful tool that allows you to programmatically query the status of projects, post new tasks to be done, receive results automatically, and more.
First batch client acceptance rate across 10B points per month
Get models to market 3x faster by eliminating delays, missed deadlines and excessive rework
Lives impacted to date thanks to our purpose-driven business model
2024 Customer Satisfaction (CSAT) score and an NPS of 64
Learn more about Sama's work with data curation
To ensure effective and responsible implementation of Gen AI, financial institutions must navigate challenges such as model explainability, data privacy, and regulatory compliance. By understanding the tech’s potential and the strategies for overcoming associated risks, you can position your organization for a competitive advantage in the age of intelligent automation. Here are four key things to consider.
Model evaluation in generative AI is the process of assessing how well a model performs its task of creating new data. Unlike traditional machine learning models that predict outputs based on existing data, generative models aim to produce entirely new content, like text, code, or images. Evaluating these models goes beyond simple accuracy and delves into qualities like coherence, creativity, and alignment with the intended use.
Model evaluation solutions help identify weaknesses in areas like factual correctness, coherence, and alignment with the user's intent. Furthermore, it allows us to assess potential biases within the model and mitigate them before they translate into real-world consequences. By continuously evaluating generative AI models, we can ensure they produce valuable, reliable, and ethically sound outputs.
Reinforcement learning from human feedback (RLHF) helps generative AI models learn by rewarding them for creating outputs that align with human preferences. By incorporating human feedback into the training process, we can reward the model for generating outputs that meet desired criteria. This feedback loop allows the model to learn what constitutes good quality content and iteratively improve its performance.
Model hallucinations refer to the phenomenon where a model produces outputs that are factually incorrect, nonsensical, or misleading, despite appearing convincing on the surface. This can happen for several reasons. The training data might be insufficient or biased, leading the model to learn inaccurate patterns. Alternatively, the model might lack the necessary context to understand the nuances of a prompt, resulting in fabricated details or illogical connections.
Model evaluation solutions can help identify bias by analyzing the outputs for fairness across various demographics, social groups or other dimensions. This might involve metrics that measure representation in generated content or flag outputs containing stereotypes.