Introducing Chloe: A ChatBot to Help You Get Accurate Health Information During COVID-19

N.B.: After a full year of helping Canadians get up-to-date information about COVID-19, Chloe has ceased operating this knowledge bank.‍

For over a decade, we have developed mission-critical data for AI applications. As we continue to look for ways to improve the lives of many each day, we’re excited to introduce Chloe, an automated public chatbot service to support in the fight against the coronavirus. We’ve partnered with several leaders in artificial intelligence development including Dialogue Technologies, MILA, Nu Echo, along with support from Google, John Hopkins University and Dataperformers, to enhance this service.

Since the start of the coronavirus pandemic, information has constantly been evolving. Most of us don’t have the time or mental capacity to check the news or medical reports on an hourly or daily basis. It’s not because we don’t want to be informed, but it's become nearly impossible to keep up, especially on top of everything we’re dealing with at home and at work.

It’s affecting the healthcare workers who are at the forefront of this fight and it’s also affecting individuals mental well being and causing anxiety to surge. That’s why we’ve decided to offer our services to help support an online system that will do it for you. Through Chloe, people can get the most up-to-date information instantly.

‍“COVID-19 is impacting everyone at an alarming rate, that’s why we’re excited to work with such an astonishing group of professionals to help power such a vital service. Our team is honored to have been able to help make this happen.” - Wendy Gonzalez, CEO, Sama

‍The Chloe chatbot is available today and supports Canadians by becoming the first phase of getting care - both for your physical and mental wellbeing. Providing current and verified information about COVID-19 with clear answers to specific questions on the subject is the first step. At the end of the assessment, it will provide you resources that correlate with your medical inquiry. But we know that having a clear sense of mind doesn’t stop there. If the assessment indicates that you have a likelihood of having been exposed to the virus, Chloe will answer questions about the testing phase and monitor people in self-isolation to keep track of their condition.

Chloe is powered through natural language processing technology (NLP). Our team at Sama makes Chloe smarter by helping her understand the human language. We have real people behind the chatbot, annotating every data asset to help ensure that citizens are getting the most accurate information available in real-time.

We believe that it’s our obligation to use our industry-leading annotation solutions to help as many people as possible navigate these trying times. Our goal is to provide a safe service with truthful, current and accurate information for everyone. We hope that you’ll sign up and take advantage of this free service. Let’s work together to help alleviate our first responders and support our healthcare system.

We’re excited to help bring Chloe to market and are eager to contribute what we can in this fight against COVID-19.

To access Chloe, please visit covid19.dialogue.co.