Quality & Information Policy
SAMA EAST AFRICA is a leading AI company in Sub-Saharan Africa. We’re experts in
generation of training data including but not limited to image, video and sensor data
annotation/validation for machine learning algorithms in industries including
automotive, navigation, Augmented Reality and Virtual reality (AR/VR), biotech,
agriculture, manufacturing, and e-commerce.
In addition to AI, we also carry out content moderation, data enrichment, data
transcription & advisory services for clients in the hospitality, stock/investment and
social media marketing industries among others.
Our mission is to level the playing field for people who do not share equally in the
benefits of human progress. We pioneer new technologies and business methods
that harness the power of markets for social good.
In order to realize this mission, SAMA EAST AFRICA is committed to;
- Delivery of high-quality business outsourcing services compliant with
the requirements of our Quality and Information Security Management
System (QISMS) based on ISO 9001:2015 and ISO 27001:2013 international
- Understanding and satisfying customer and applicable statutory and
regulatory requirements throughout the organization.
- Preserving information Confidentiality, Integrity and Availability by all
employees and external service providers at all times.
- Continual improvement of the QISMS by ensuring that the risks and
opportunities that can affect conformity of services and customer
satisfaction are determined and effectively addressed.
- Ensuring that quality and information security objectives are
established throughout the organization and are compatible with the
strategic direction of the Company.
- Reviewing and effectively communicating this policy and its supporting
objectives in the organization and to relevant interested parties, as