Why ISO Certification Matters: Choosing the Right Training Data Partner

David Munene Gakuru

May 18, 2018

2 Minute Read

If you're in the market for training data to feed into your machine learning algorithm, you want to choose a reliable and qualified partner. If you’re looking for ISO certification - a clear indicator that products and services meet the expectations of customers - in your potential machine learning data partner, you're on your way there.

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If you're in the market for training data to feed into your machine learning algorithm, you want to choose a reliable and qualified partner. If you’re looking for ISO certification - a clear indicator that products and services meet the expectations of customers - in your potential machine learning data partner, you're on your way there.

ISO certification is a serious indication of quality because it means:

  • Improved safety and procedures

  • Your machine learning data partner is globally competitive

  • Your customer data would be protected and proactively shielded from risk

  • The quality of your provider’s product should improve as time passes. ISO incentivizes machine learning data providers to continuously improve

ISO certification also indicates high safety and quality ratings, which means increased customer satisfaction and peace of mind. Machine learning data partners that are certified often have a diverse, competitive set of globally relevant companies as customers, which serves as further social proof.

At Sama, we became ISO certified to prove and magnify the best practices that were being upheld at our centers. Sama's delivery center in Nairobi, Kenya is certified via QMS ISO 9001: 2015 through Bureau Veritas. We take service processes and standards very seriously and even ensure the physical safety of customer data. To ensure rigor, we chose to be audited by an independent third party through multiple certification stages.

Because we are held accountable to the continuous improvement standards of ISO, we've also implemented a rigorous internal monitoring process that has helped us improve the quality of our products. Sama's center in Nairobi is also ISO 27001:2013 certified, which helps keep customers' confidential information secure while allowing the secure exchange of information.