SAMA KENYA LTD is a business process outsource centre. It is a subsidiary of SAMA INC, whose headquarters are based in San Francisco, California, USA. Our mission is to level the playing field for people who do not share equally in the benefits of human progress. We pioneer new technologies and business methods that harness the power of markets for social good. In order to realize this mission, SAMA KENYA LTD is committed to:
Delivery of high quality business outsourcing services compliant with the requirements of our Quality and Information Management System (QISMS) based on ISO 9001:2015 and ISO 27001:2013 international standards
Understanding and satisfying customer and applicable statutory & regulatory requirements throughout the organization
Preserving information confidentiality, integrity and availability by all employees and external service providers at all times
Continual improvement of the QISMS by ensuring that the risks and opportunities that can affect conformity of services and customer satisfaction are determined and effectively addressed
Ensuring that quality and information security objectives are established throughout the organization and are compatible with the strategic direction of the Company
Reviewingand effectively communicating this policy and its supporting objectives in the organization and to relevant interested parties, as appropriate